What a Team Leader Is

A team leader in any company is a very trusted and important part of the company both for their staff development and success of the business. Team leaders bring a lot to their teams such as guidance, reassurance, balance and direction. It is any team leader’s responsibility to make sure every member of the team is working towards the common goal. Problem solving is also a massive part of a team leaders role, especially in times of uncertainty. The main goal is to make sure every member is working effectively and maximising their potential.

Why Companies Call it a Supervisor

Sometimes depending on the company the same role will be advertised as either a supervisor or a team leader. There are of course different degrees of responsibilities again dependant on the company however, a team leader and a supervisor are usually very similar if not identical in responsibilities.

Day to Day Contact With Your Team

As a team leader it is essential to keep in contact with your team to keep everyone working towards the same goals/tasks. Welcoming dialogue and communication will help to keep everyone on the same page. Motivating members when necessary and praising their hard work when it has been earned. A great leader sets by example, if you are working hard this will inspire your team to work hard for you. Encouraging hard work, creativity and most of all improvement every day will breed success.

People Skills

It is impossible for an individual to be an effective team leader without having any people skills. They are the bread and butter of the position. Having a good range of people skills means you are able to maximise the productivity of those around you. The main people skills necessary for the position are being able to relate, communication, empathy (when necessary), active listening and good judgement.

Customer Focus

As is the norm for most companies, customer focus is a massive part of the business. It is essential for any team leader to familiarise their team with customers wants and needs. Every team leader must co-ordinate their team to get the best results possible for customers.

Garraton Hoey specialise in Team Leader positions if you would like to take the next step in your career, contact us now.